Design included
Our design services are available to you for every project — no extra charge.
The Process
From idea to delight
01
Starting a project
Kick things off whenever you're ready with our project planner. Browse and wishlist our tried, tested and much-loved range of premium, customisable base products and bundles.
For something off-menu and entirely unique, book a call and we'll explore what's possible.
02
Creating your proposal
Once you've submitted your project plan and we know what you're after, we'll send you custom design and pricing options. From there, we'll discuss and refine everything with you and, once you're perfectly happy with the details, we'll get going on bringing it all to life.
03
Making it happen
Now you get to enjoy all the good bits of sampling, finessing and production, without the admin nightmare. We'll work with you on the fun stuff while handling all the logistics and liaising in the background and keep you updated on the essentials.
04
Sending it out
Whether you want things sent out as individual items or sorted into branded merch bundles, our team will pack your orders and ship them out for you, anywhere in the world.
05
Managing Inventory
You can manage your inventory from your Jolly dashboard. Our time-saving tech makes it super easy to ship on-demand, re-order items and get new projects going. And don't worry about overflowing office cupboards — we'll securely store your merch for you.
The extra details
make a difference
Low MOQs
Small teams deserve great merch too. We’ll help you get the lowest minimum order quantities possible.
Bigger order, lower cost
Tell us about your project and get our volume-based price guide in your complimentary proposal.
White glove service
A streamlined, powerful interface backed by a dedicated account manager.
Storage and distribution
Any undistributed merch can be kept at our secure storage facilities to be shipped by you on-demand.
Global fulfilment
Ship merch to team members and customers locally and globally.
Good question!
Pick your products from our curated range, share your brand assets, and tell us what you need. From there, our team takes care of design, production, storage, and delivery. You can get started via the project planner or book a call if you'd rather just talk it through.
Nope. Bring your logo and brand colours and we'll handle the creative. If you have a vision, we'll make it happen. If you're starting from scratch, we'll help you figure out what will actually work. Our team designs everything in-house, so you're not waiting on external agencies.
It depends on what you're making, but we move fast. Standard runs typically take 3–4 weeks from approval. Got a tight deadline? Let us know upfront and we'll tell you what's possible—we've pulled off some tight turnarounds for clients who needed it.
It varies by product, but most items start from 25 units. Some products have lower minimums—the best way to find out is to tell us what you're after and we'll give you a straight answer.
Yes. Once your merch is produced, we can hold it in our warehouse and send it out as you need it—whether that's one pack at a time or a bulk shipment to an event. You get real-time visibility into your stock through the platform, and we handle fulfilment so you don't have to.
Yes, we do 👍🏼From Australia to Zimbabwe, we can ship your swag to any location worldwide.
Yes. If you're ordering apparel, we can help you sort sizes without the back-and-forth. Ask your account manager and we'll talk you through the easiest way to do it.
Yes. Once your merch ships, you can track every order through the Jolly platform in real time.
We won’t let you down. If you’re not completely satisfied with your merch, just give us a shout and we’ll make it right. That’s our commitment to you—guaranteed.
In most cases, yes. We can arrange unbranded samples for products in our standard range so you can check the quality before you commit. Branded samples are also available for larger orders—just ask.
Not at all. We work with everyone from fast-growing startups to global brands. If you're ordering merch for the first time or the fiftieth time, we'll meet you where you're at. The platform scales with you.
Shoot us an email.
Need more answers?
